personal information we collect directly from you
We collect personal information you provide directly to us. For example, we collect personal information when you use our websites; provide product reviews; shop in our stores; call us on the phone; create an online account; sign up to receive our emails; request a catalog; participate in a sweepstakes, contest, promotion or survey; communicate with us via third-party social media sites; request customer support; apply for and/or participate in our loyalty program; apply for a job; or otherwise communicate with us.
The types of personal information we may collect include your name, email address, zip or postal code, billing address, shipping address, phone number, payment card information, product preferences, demographic information and any other personal information you choose to provide.
In some cases, we may also collect personal information you provide about others, such as when you purchase a gift card for someone and request that we deliver it electronically, create and share a “wishlist” or decide to purchase and ship products to someone. We will use this personal information to fulfill your requests and will not send marketing communications to your contacts unless they separately opt in to receive communications from us.
personal information we collect automatically
We automatically collect certain personal information about you when you access or use our Services or shop in our stores, including:
personal information we collect from our partners and other sources
We may obtain personal information about you from other sources and combine that with information we collect about you. For example, we collect personal information from the local postal services’ national change of address databases to verify and update mailing addresses. In addition, if you are a United States customer and apply for a HearWell Credit Card, we obtain limited personal information about you from the partners that manage our private label credit card program. If you interact with us on social media, we will also collect personal information about you from those interactions.
personal information we derive
We may derive personal information or draw inferences about you based on the other types of personal information we collect. For example, we may infer your location based on your IP address, or that you are interested in purchasing a certain type of hearing accessory based on your browsing behavior on our Services.
We may use personal information about you for various purposes, including to:
We may share personal information about you as follows:
We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.
visit http://optout.networkadvertising.org and http://www.aboutads.info/choices We may also work with third parties (such as Facebook and Instagram) to serve ads to you as part of a customized campaign on their platforms. If you prefer not to see customized ads from us, you can usually opt out by changing your account settings or preferences on such platforms.