Quality, affordable hearing care in NYC
HearWell Services is a trusted provider of hearing testing, custom hearing aids and other hearing-related services. We started HearWell Services to provide quality and affordable hearing care, and we're dedicated to helping our clients improve their hearing and overall quality of life.
- 237 W 35th St, Suite 702ANew York, NY 10001 · Steps from Penn Station
- Monday to Friday, 9am to 5pmWalk-ins welcome
- (332) 238-1028Call to book
- [email protected]Email us anytime
Everyone deserves to hear well. That's our mission.
Our mission is to help people overcome hearing loss by providing custom hearing aids, expert support and exceptional customer service. We're committed to helping people stay connected to the world around them, whether that means hearing the voices of loved ones or enjoying the sounds of nature.
- Audiologists and hearing aid specialistsOur team provides testing, fittings and follow-up care.
- In the office or at homeIn-home hearing tests and hearing aid fittings, plus offices in Midtown West, the Bronx, Stamford and Hartford.
- A TruHearing providerWe accept most insurance, and we're proud to offer the most affordable hearing aids without compromising on quality.
What your hearing aid price includes
Our listed price for every hearing aid includes the hearing aids and your fitting fee. Follow-up visits and additional services are priced separately. Our service and repair prices are posted up front, too.
- Hearing aids and your fitting feeIncluded in the listed price of every hearing aid.
- Follow-ups and other servicesPriced separately. See our service and repair prices.
- Free shipping on orders over $50Or free pickup at our Midtown office. Returns & shipping
- Free manufacturer tech support linesFor accessories, product information or Bluetooth pairing. See the numbers
Hearing care, from your first test to follow-up
We offer personalized services tailored to your unique needs and lifestyle, and we use the latest technology so your hearing aids are custom-fit and programmed to your hearing.
Hearing tests
Hearing tests to determine the degree and type of hearing loss. Without insurance, a hearing test is $99.
About hearing tests →Hearing aid fittings
Custom hearing aid fittings with a licensed audiologist, with the latest hearing aids from Signia, ReSound, Phonak, Oticon, Widex and Starkey.
Shop hearing aids →Repairs and cleaning
Comprehensive hearing aid repairs, onsite at Midtown West, plus a $65 clean at our Cleaning Bar.
Repair and service prices →In-home visits
In-home hearing tests and hearing aid fittings in Manhattan, the Bronx, Brooklyn, Queens, Staten Island and Long Island.
In-home hearing care →Follow-up appointments
Follow-up appointments to make sure your hearing aids are working properly. Follow-ups are priced separately.
See prices →Accessories
Battery and charger kits, wax guards, domes and cleaning tools, shipped to you or ready for pickup at Midtown West.
Shop accessories →Tour Our Midtown Suite
Step inside our Midtown West office: try every top brand and test your hearing in our sound booth.
Inside HearWell Services Midtown
Our Midtown West flagship at 237 W 35th St, Suite 702A, with a brand wall to try every top brand, a glass hearing test booth and the Cleaning Bar.
The people behind HearWell Services
HearWell Services was founded by audiologists Dr. Shelley A. Borgia and Dr. Jessica M. Frankel, together with Kristina J. Bassingthwaighte. Dr. Borgia and Dr. Frankel serve on the HearWell Services board. They mainly see patients at NYC Hearing Associates and assist HearWell Services at times.



Meet our care team
Our team of audiologists and hearing aid specialists provides testing, fittings and follow-up care, and we're always available to answer any questions you may have.

Brandon Vasquez

Chandra Burgess
Our offices in NYC and Connecticut, and at home
Walk in to our Midtown West flagship near Penn Station, book at our Bronx and Connecticut offices, or have our team come to you.
- M
Midtown West, near Penn Station
FlagshipWalk-ins welcomeCleaning Bar237 W 35th St, Suite 702A, New York, NY 10001
Plan your Midtown visit →
Monday to Friday, 9am to 5pm · Steps from Penn Station - B
Bronx
Appointment only1500 Astor Ave, 2nd Floor, Bronx, NY 10469
See the Bronx office →
Monday to Friday, 9am to 5pm, by appointment only - CT
Stamford & Hartford, CT
Appointment only1 Stamford Plaza Downtown, 9th Floor, Stamford, CT 06901
Stamford → Hartford →
100 Pearl Street, 14th Floor, Hartford, CT 06103
Wednesdays 9am–5pm, by appointment only. Call ahead to book. - H
In-home hearing care
ManhattanThe BronxBrooklynQueensStaten IslandLong IslandIn-home hearing tests and hearing aid fittings.
In-home hearing care →
W 35th St between 7th & 8th AvesDirections
Friends for Life
Friends for Life provides private home care in the state of NY. Their team also provides consulting services for Medicaid enrollment.
About HearWell Services FAQs
Still wondering about something? Call (332) 238-1028 and we're happy to help.
Who founded HearWell Services?
Who will I see at HearWell Services?
What does the hearing aid price include?
How much does a hearing test cost?
Where are your offices?
Can you come to me?
How do I contact HearWell Services?
Everyone deserves to hear well
Call (332) 238-1028 or email [email protected], or walk in to Midtown West, Monday to Friday, 9am to 5pm, steps from Penn Station.



