How to Turn Off Rechargeable Hearing Aids: A Quick Guide

Why Turning Off Your Hearing Aids Matters

Rechargeable hearing aids are designed to make life easier, but that only works when they’re used and stored the right way. Turning them off (properly) protects the internal battery, prevents false activations, and helps your devices stay in top shape between uses.

In other words, powering down correctly is part of the bigger picture: good hearing aid care that keeps you connected and confident, day to day.

How to Turn Off Rechargeable Hearing Aids

Rechargeable hearing aids usually fall into one of two categories: button-operated or case-controlled. Here’s how to manage both.

For Button-Operated Devices

  1. Locate the power button – usually on the back or side.
  2. Press and hold for 3–5 seconds until the light indicator turns off or a tone sounds (if applicable).
  3. Confirm the aid is off by checking the LED status light (if your model includes one).

For Charging Case-Operated Devices

  1. Place both hearing aids in the charging case, correctly aligned with the charging ports.
  2. Close the lid completely. Most models will automatically power off once sealed inside.
  3. Ensure the charging light appears – this shows the aids are seated properly.

Brand-Specific Notes

  • Oticon and Starkey models often rely on the case lid for automatic shutdown.
  • Phonak devices may require a manual press of the rocker switch.
  • Resound hearing aids typically auto-off when inserted into the charging case.

Our all-around advice: Always double-check your manufacturer’s manual or visit our video Instructions for a walkthrough.
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What Not to Do

Small missteps can create big issues, so here are a fw things you’re going to want to avoid:

  • Don’t store your hearing aids outside the case without turning them off
  • Avoid resting the aids in the case without closing the lid (for auto-off models)
  • Be mindful not to press and hold too long, which may trigger a reset instead of a power-down
  • Keep charging ports clean and dry for consistent contact

Troubleshooting Power-Off Issues

If your rechargeable hearing aids won’t turn off, we suggest you try the following:

  • Check for obstructions in the charging case that may block contact
  • Inspect the battery level (some devices won’t respond to commands at 0%)
  • Restart the aid by holding the button for 10+ seconds, then repeat the shutdown process
  • Look for warning lights or error tones that indicate the need for professional support
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If this all feels a bit overwhelming, we encourage you to set your mind at ease. When in doubt, simply schedule a visit for a hearing assessment – we’ll take a closer look and get everything back on track.

Wrap-Up: Stay Powered Up, the Right Way

Turning off your hearing aids the right way helps extend battery life, avoid wear and tear, and make sure your devices are ready when you need them most. It’s a simple habit that protects your investment and supports your hearing journey for the long haul.

We’re here to help with maintenance, support, and personalized recommendations, so please contact us if you have any questions about any of our Hearing Aid Devices. And don’t forget the importance of regular check-ups – consistent care is the key to long-term success!

Dr. Jessica M. Frankel

Co-Founder | Doctor of Audiology

With over 15 years of experience, Dr. Jessica M. Frankel is the co-founder of HearWell Services. A fellow of both the American Academy of Audiology and the Academy of Doctors of Audiology, she specializes in hearing care, rehabilitation, and innovative devices, with a passion for helping people hear clearly and confidently.
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