Top Mistakes New Hearing Aid Users Should Avoid

Starting your journey with hearing aids is a big step – and like any new experience, it comes with a learning curve. Many first-time users need guidance on comfort, maintenance, or setting expectations.

At Hearwell, our licensed audiologists and hearing aid specialists provide personalized, in-home support to make the process easier from the start. Our fittings, trial periods, and follow-ups are all designed to help you avoid common setbacks and get the most from your device.

Mistake 1: Skipping Proper Cleaning and Maintenance

Hearing aids sit in the ear – a warm, waxy environment. Without regular cleaning, you may notice reduced sound quality or shorter battery life.

Use a soft cloth or brush daily, store your aids in a dry case, and change wax guards when needed. Hearwell provides hands-on training during your fitting, and our video instructions walk you through the cleaning process step by step.

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Mistake 2: Wearing Them Only Sometimes

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Wearing your hearing aids daily helps your brain adjust to sound consistently. Regular use improves clarity, reduces fatigue, and supports better communication.

Even if you’re at home or in quiet environments, keeping your devices in helps train your ears. Our hearing aid devices are selected and custom-fit for all-day comfort and your specific hearing needs.

Mistake 3: Inserting & Removing Incorrectly

Gentle handling helps prevent discomfort and keeps the device secure. Follow your provider’s instructions for insertion and removal – each style has its own best technique.

Whether you’re using ITE (In-the-Ear), RIC (Receiver-in-Canal), or other models from trusted brands like Phonak, ReSound, or Signia, Hearwell ensures your fit is precise and easy to manage.

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Mistake 4: Skipping Follow-Up Appointments

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Your hearing needs may shift with time, and your hearing aids can be adjusted to match. Ongoing care ensures you get the clearest, most natural sound possible.

Follow-ups are included with every Hearwell fitting – available in-clinic, at home, or via remote support. We also offer access to hearing aid accessories that enhance everyday use, from portable chargers to wax guards.

Mistake 5: Expecting Immediate Results

Adjustment takes time. With continued use, your brain adapts and sound becomes more natural. Our team prepares you with realistic expectations and full support during the trial period.

During your book hearing assessment, we’ll explain every step of the process, tailor your device settings, and check in regularly to fine-tune your experience.

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Mistake 6: Wearing Hearing Aids While Sleeping or Showering

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Even water-resistant models aren’t built for sleep or direct water exposure. Hearwell provides clear guidance on care, storage, and battery protection – so you know when and how to keep your devices safe.

Mistake 7: Overlooking Discomfort or Feedback

Feedback, a plugged feeling, or soreness can be signs that your fit or programming needs adjusting. Small tweaks make a big difference.

Hearwell’s support includes real-time adjustments and education, so you can feel confident making your hearing aids part of your daily routine.

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Mistake 8: Attempting DIY Repairs

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Our hearing aids come from trusted brands and include service coverage through Hearwell. If something isn’t working as it should, our team will help repair or replace components professionally – protecting both the device and your comfort.

Partner With Hearwell for Ongoing Support

If you have any hearing aid complaints, schedule an appointment with a HearWell Services specialist. We’ll make sure your devices are fitted, set up, and tailored to your needs. If it’s not working for you, we’ll help you find a comfortable and functional alternative—because you deserve nothing less!
Did you know that 50% to 90% of users report positive experiences? We’re thrilled you’re one of them! If you encounter any issues or discomfort with your devices, don’t hesitate to reach out to the HearWell team. We’re here to help you on your journey to better hearing!

Dr. Jessica M. Frankel

Co-Founder | Doctor of Audiology

With over 15 years of experience, Dr. Jessica M. Frankel is the co-founder of HearWell Services. A fellow of both the American Academy of Audiology and the Academy of Doctors of Audiology, she specializes in hearing care, rehabilitation, and innovative devices, with a passion for helping people hear clearly and confidently.
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