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Your Hearing Aid Complaints, Solved: Why They Happen & How to Fix Them

10.31.2024

Adjusting to new hearing aids can be a journey filled with ups and downs. While the goal is full satisfaction, occasionally, there may be a few bumps along the way. Luckily, we’re here to support you through common challenges and offer expert tips for optimal care and maintenance. Let’s get into the top three hearing aid complaints and advice on how to navigate them.

#1 Discomfort or Pain

Going from having nothing in your ears to wearing your devices all the time can be a big adjustment. Having something inside or around your ear might feel strange at first, but if it’s causing you discomfort, it’s worth talking to your audiologist about it. We can guide you through gradually increasing how long you wear them to give yourself time to acclimatize to the feeling—and if there’s an issue with the way it fits, we’ll fix it!

#2 Poor Sound Quality

After the initial improvement, over time, you might find that some sounds are muffled or distorted. This is usually caused by a blocked microphone or low battery, but sometimes, it can mean you need to get your settings adjusted. Check your batteries, clean your microphones, and—if necessary — make an appointment with your specialist. If you need a replacement for specific parts, explore our accessories for premium products selected by experts.

#3 Feedback Noise

Nobody likes the awful high-pitched squeal of feedback, especially not when it’s playing directly into your ear. This is not a problem you can forget about. The first step is to check your devices for earwax buildup and clean it if necessary. If the problem persists, it’s time to call your audiologist, as there may be an issue with your fit, or your devices may need professional repairs.

Have you experienced problems with your hearing aids?

If you have any hearing aid complaints, schedule an appointment with a HearWell Services specialist. We’ll make sure your devices are fitted, set up, and tailored to your needs. If it’s not working for you, we’ll help you find a comfortable and functional alternative—because you deserve nothing less!

Did you know that 50% to 90% of users report positive experiences? We’re thrilled you’re one of them! If you encounter any issues or discomfort with your devices, don’t hesitate to reach out to the HearWell team. We’re here to help you on your journey to better hearing!

FAQ

Can an audiologist adjust a hearing aid?

Yes, an audiologist can–and should–adjust your devices. A hearing aid specialist can help you, too.

What is the most common cause of hearing loss?

The most common cause of deafness is loud noise, which is 100% preventable.

What should you do if a hearing aid does not seem to work properly?

You should make an appointment with your audiologist or your hearing aid specialist as soon as possible. They will help check your device for things like faults, incorrect settings, and assess whether you need an upgrade or a simple re-adjustment.

Expert Solutions for Hearing Aid Issues at HearWell Services

Whether your devices came from our specialists or over the counter, what matters most is that they work for you. If you have any hearing aid complaints, don’t stay frustrated—bring them to our expert team.

We’ll optimize your devices and, if needed, guide you through our curated range of accessories to enhance your experience. Contact us for a professional assessment, fitting, and adjustment—and let’s make sure your hearing aids work flawlessly.

Dr. Jessica M. Frankel

Co-Founder | Doctor of Audiology

With over 15 years of experience, Dr. Jessica M. Frankel is the co-founder of Hearwell Services. A fellow of both the American Academy of Audiology and the Academy of Doctors of Audiology, she specializes in hearing care, rehabilitation, and innovative devices, with a passion for helping people hear clearly and confidently.