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Steps fromPenn Station W 35 ST

Hearing Test in Midtown Manhattan

Asking people to repeat themselves? Turning the TV up a little more every month? A hearing test is the simplest way to find out what's going on. Take our hearing test in our clear glass booth in Midtown West, steps from Penn Station — you'll learn about your hearing right at our office.

Book your hearing test Walk in today · Get directions
Clear glass sound boothState-of-the-art testing
Steps from Penn Station237 W 35th St, Suite 702A
Or test at homeAll five boroughs and Long Island
(332) 238-1028Call to book
Clear glass hearing test booth at HearWell Services Midtown WestIllustration of a state-of-the-art clear glass sound booth with a chair, headphones and a tablet for testing your hearing. HEARWELL
Our state-of-the-art clear booth, Midtown West
01 Take our hearing test

Take our hearing test in a clear glass booth.

Our hearing test happens in our state-of-the-art clear booth at HearWell Services Midtown West. Choose the way that feels right for you.

Option A

Test yourself

Our technology lets you take the hearing test yourself, step by step.

Option B

Test with our provider

Prefer a guide? Have our hearing care provider test your hearing for you.

You'll learn about your hearing right at our office — we walk you through your results and answer all your questions.
02 Your visit, step by step

What happens at your hearing test near Penn Station

From the moment you walk in to the moment you leave, here's the whole experience at our Midtown West suite.

A hearing test visit takes about 25 minutes.

  1. Stop 1 · Arrive

    Arrive at Midtown West

    Our suite at 237 W 35th St, Suite 702A, is steps from Penn Station. Walk-ins are welcome Monday to Friday, 9am to 5pm, or call to book.

  2. Stop 2 · Talk

    A short conversation

    We talk about where hearing is hardest for you: restaurants, meetings, phone calls, the TV or a busy subway platform.

  3. Stop 3 · Check 1

    Ear canal inspection

    We inspect your ear canals to see if they are clear.

  4. Stop 4 · The booth

    Step into the clear booth

    Test yourself with our technology, or have our hearing care provider test your hearing. It's your choice.

  5. Stop 5 · Check 2

    Frequency testing

    We test the frequencies of your hearing to see where you need support.

  6. Stop 6 · Check 3

    Word-clarity testing

    We check how clearly you hear words, so we can see if your brain could use some extra auditory training.

  7. Stop 7 · Results

    Your results, together

    We review your results together, with time for all your questions, so you learn about your hearing right at our office.

  8. Stop 8 · Next steps

    What happens next

    If hearing aids could help, try Signia, ReSound, Phonak, Oticon, Widex and Starkey in the same visit. If not, you'll leave knowing exactly where your hearing stands.

Book your hearing test
03 What we check

Three checks in every hearing test

Our hearing testing consultations determine the degree and type of hearing loss, so any recommendation starts from your results.

Diagram of the ear for a hearing testCross-section of the ear showing (1) the ear canal we inspect to see if it is clear, (2) the inner ear, where we test the frequencies of your hearing, and (3) the pathway to the brain, where we check how clearly you hear words. 1 2 3 EAR CANAL INNER EAR BRAIN
  1. 1

    A look inside your ear canals

    We inspect your ear canals to see if they are clear.

  2. 2

    Your hearing, pitch by pitch

    We test the frequencies of your hearing to see where you need support.

  3. 3

    How clearly you hear words

    We check how clearly you hear words, so we can see if your brain could use some extra auditory training.

Want to know more about the visit itself? See your visit, step by step.

04 Who it's for

Is it time for a hearing test?

If any of these sound familiar, a hearing test will give you a clear answer.

You often ask people to repeat themselves, or family says the TV is too loud.

Restaurants, meetings and crowded rooms are getting harder to follow.

You notice ringing or buzzing in your ears.

You already wear hearing aids and want a fresh look at your hearing and settings.

Someone close to you has noticed a change and you want a clear answer.

Don't need hearing aids? You'll still leave knowing exactly where your hearing stands.

Call (332) 238-1028 →
05 Your care team

Who performs your hearing test

HearWell Services was founded by audiologists Dr. Shelley A. Borgia and Dr. Jessica M. Frankel, together with Kristina J. Bassingthwaighte. You'll be tested by the same team that fits and cares for hearing aids, so if you need help, your next step is right there.

Dr. Shelley A. Borgia, Au.D., CCC-A, FAAA, Founder and Doctor of Audiology at HearWell Services
Founder · Doctor of Audiology

Dr. Shelley A. Borgia

Au.D., CCC-A, FAAA
Meet Dr. Borgia →
Dr. Jessica M. Frankel, Au.D., CCC-A, FAAA, Founder and Doctor of Audiology at HearWell Services
Founder · Doctor of Audiology

Dr. Jessica M. Frankel

Au.D., CCC-A, FAAA
Meet Dr. Frankel →
Kristina J. Bassingthwaighte, B.A., Founder and Director of Patient Care at HearWell Services
Founder · Director of Patient Care

Kristina J. Bassingthwaighte

B.A.
Meet Kristina →
Brandon Vasquez, Hearing Instrument Specialist at HearWell Services
Hearing care team

Brandon Vasquez

Hearing Instrument Specialist
Meet the team →

Our team of audiologists and hearing aid specialists provides testing, fittings and follow-up care.

06 Where to get tested

Where to get a hearing test in NYC and Connecticut

Looking for a hearing test near you? Visit our Midtown West suite near Penn Station, our Bronx and Connecticut offices, or book an in-home hearing test anywhere in the five boroughs or on Long Island.

  1. M

    Midtown West, near Penn Station

    FlagshipWalk-ins welcome

    237 W 35th St, Suite 702A, New York, NY 10001
    Monday to Friday, 9am to 5pm · Steps from Penn Station

    Plan your Midtown visit →
  2. B

    Bronx

    Appointment only

    1500 Astor Ave, 2nd Floor, Bronx, NY 10469
    Monday to Friday, 9am to 5pm, by appointment only

    See the Bronx office →
  3. CT

    Stamford & Hartford, CT

    Appointment only

    Every Wednesday, 9am to 5pm. Call ahead to book.

    Stamford →    Hartford →

  4. In-home hearing test, NYC

    We come to you, with in-home hearing tests across New York City and Long Island.

    ManhattanThe BronxBrooklynQueensStaten IslandLong Island
    In-home hearing tests →
Stylized street map: HearWell Services on W 35th St between 7th and 8th Avenues, steps from Penn Station (not to scale) Penn Station South of W 33rd St 8 AV 7 AV 6 AV W 36 STW 35 STW 34 STW 33 ST S S HearWell · Suite 702A Empire State Building →Map not to scale
HearWell Services, Suite 702A
W 35th St between 7th & 8th AvesDirections
07 Cost & insurance

Hearing test cost and insurance

Without insurance

Hearing test price

$99
  • We accept most insurance. Without insurance, a hearing test is $99.
  • HearWell Services is a TruHearing provider.
Before you come in

Check your coverage

Call us, or send photos of your insurance card through the form on our homepage. If you decide on hearing aids, ask about financing.

Call (332) 238-1028
08 After your test

Try hearing aids after your hearing test

If your results show hearing aids could help, you can try the latest AI hearing aids from Signia, ReSound, Phonak, Oticon, Widex and Starkey in the same visit, and hear the difference before you buy. Our prices are posted online, so you can compare before or after your appointment.

Compare hearing aids and prices →
SigniaReSoundPhonakOticonWidexStarkey
09 Book your test

How to book your hearing test

Call us

We'll find a time that works for you.

(332) 238-1028

Email us

Send us a note and we'll get back to you.

[email protected]

Walk in

Midtown West, Monday to Friday, 9am to 5pm. For the Bronx, call to book a weekday appointment. For Stamford or Hartford, call ahead to book a Wednesday appointment.

Please bring:Your insurance cardYour current hearing aids, if you wear themHearing aids need attention? Hearing aid repair →
10 FAQ

Hearing test FAQs

Still wondering about something? Call (332) 238-1028 — we're happy to help.

How much does a hearing test cost at HearWell Services?
We accept most insurance. Without insurance, a hearing test is $99. Call (332) 238-1028 and we'll help you check your coverage.
Do I need an appointment for a hearing test?
Walk-ins are welcome at our Midtown West office, Monday to Friday, 9am to 5pm, or you can call to book a time. Our Bronx office is open Monday to Friday, 9am to 5pm, by appointment only. Our Stamford and Hartford offices are appointment only, every Wednesday, 9am to 5pm.
How long does a hearing test take?
A hearing test visit takes about 25 minutes. We go over your results with you before you leave.
Who will test my hearing?
HearWell Services was founded by audiologists Dr. Shelley A. Borgia and Dr. Jessica M. Frankel. Our team of audiologists and hearing aid specialists provides testing, fittings and follow-up care.
Can I have my hearing tested at home?
Yes. We offer in-home hearing tests in Manhattan, the Bronx, Brooklyn, Queens and Staten Island, and on Long Island.
What happens during a hearing test at HearWell Services?
We inspect your ear canals to see if they are clear, test the frequencies of your hearing to see where you need support, and check how clearly you hear words, so we can see if your brain could use some extra auditory training. In our clear booth, you can test yourself with our technology or have our hearing care provider test your hearing, and you'll learn about your hearing right at our office.
Can I try hearing aids after my test?
Yes. In our Midtown suite you can try the latest AI hearing aids from Signia, ReSound, Phonak, Oticon, Widex and Starkey in the same visit.

Ready to hear where you stand?

Call to book your hearing test, or walk in to Midtown West, Monday to Friday, 9am to 5pm.

Book your hearing test Get directions