In-Home Hearing Testing & Fitting in NYC
Good hearing care shouldn't depend on getting across town. HearWell Services brings state-of-the-art hearing testing with SHOEBOX and new hearing aid fittings to your door, in all five boroughs and on Long Island.
What we can do at your home
Home visits are for hearing tests and new hearing aid fittings, whether it's a walk-up in Queens or a parent's apartment in the Bronx.
In-home hearing tests
State-of-the-art testing with SHOEBOX to determine the degree and type of hearing loss.
New hearing aid fittings
If you choose hearing aids, we fit them and program them to your hearing needs, at home.
Bluetooth and phone setup
As part of your at-home fitting, we set up Bluetooth, sync your new hearing aids to your phone and set up your iPhone or Android hearing aid settings.
Need a repair or cleaning? Repairs, cleanings and other hearing aid services happen at our offices or by mail. Visit any of our offices, or mail your hearing aids to our Midtown West office at 237 W 35th St, Suite 702A, New York, NY 10001. Please insure your package. See hearing aid repair →
Your home visit, stop by stop
From the first call to your fitting, here's what happens when HearWell Services comes to you.
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Stop 1 · Call
Call to book
Call (332) 238-1028 or email us. Tell us your borough, who the visit is for and your insurance. You can book for a parent or relative.
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Stop 2 · Arrive
We come to you
Brandon Vasquez, our Hearing Instrument Specialist, comes to your home, anywhere in the five boroughs or on Long Island.
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Stop 3 · Test
Testing with SHOEBOX
Brandon tests your hearing with SHOEBOX, state-of-the-art testing right in your home.
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Stop 4 · Results
Your results, together
We talk through your results with you and answer your questions.
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Stop 5 · Fit
Fitting, if you choose hearing aids
If you choose hearing aids, Brandon fits them and programs them to your hearing needs, right at home.
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Stop 6 · Sync
Bluetooth and phone setup
As part of your fitting, we set up Bluetooth, sync your new hearing aids to your phone and set up your iPhone or Android hearing aid settings.
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Stop 7 · After
Follow-ups at our offices
After your fitting, follow-ups, cleanings and repairs happen at our offices, and you can also mail your hearing aids in for repair. See hearing aid repair.
In-home visits for a hearing test or a new hearing aid fitting are $99, the same appointment fee as at all of our locations. We accept most insurance, and HearWell Services is a TruHearing provider.
Meet your home-visit specialist
Brandon Vasquez, our Hearing Instrument Specialist, makes all of our home visits. When you book in-home care with HearWell Services, Brandon is the friendly face at your door.
- Hearing tests with SHOEBOX
- New hearing aid fittings
- Bluetooth and iPhone or Android setup during your fitting
Who in-home hearing care is for
HearWell Services is affiliated with Friends for Life, which provides private home care in New York State.
For assisted living & senior centers
We visit assisted living facilities and senior centers across the five boroughs and Long Island, bringing hearing tests and new hearing aid fittings right to residents and members. We're always happy to welcome new facilities, so if you'd like HearWell Services to visit your community, we'd love to hear from you.
In-home hearing care across NYC and Long Island
We provide in-home hearing care in Manhattan, the Bronx, Brooklyn, Queens and Staten Island, and on Long Island. See the full list on our in-home service areas page.
- Manhattan
- The Bronx
- Brooklyn
- Queens
- Staten Island
- Long Island
Prefer to come in? Walk in to our Midtown West flagship, steps from Penn Station, Monday to Friday, 9am to 5pm. Our Bronx office is by appointment, and Stamford and Hartford are appointment only, every Wednesday. See hearing tests at our offices.
Meet the HearWell Services team
HearWell Services was founded by audiologists Dr. Shelley A. Borgia and Dr. Jessica M. Frankel, together with Kristina J. Bassingthwaighte, and Brandon Vasquez, our Hearing Instrument Specialist, brings the same care to your home that you'd get in our Midtown suite.
Our team of audiologists and hearing aid specialists provides testing, fittings and follow-up care.
How to book a home visit
Tell us your borough, who the visit is for and your insurance, and we'll find a time that works. You can book on behalf of a parent or relative.
Booking for family?
Family members and caregivers can call or email to arrange a visit.
In-home hearing care FAQs
Still wondering about something? Call (332) 238-1028 and we're happy to help.
Which areas do you cover for in-home hearing care?
What can you do during a home visit?
Who comes to my home?
Can you help with Bluetooth or my phone settings at home?
Do you do hearing aid repairs or cleanings at home?
How do you test hearing at home?
How much does an in-home visit cost?
Do you accept insurance for home visits?
Can I book a home visit for my mother or father?
Can I get new hearing aids fitted at home?
What is your return policy?
Do you visit assisted living facilities or senior centers?
Do you also have offices I can visit?
Let us come to you.
Call (332) 238-1028 to book in-home hearing care anywhere in the five boroughs or on Long Island.